Honestly is the best policy!. We work with horses of Veris exposure with shipping, with this being said all the information regarding your horse(s) previous exposure and experiance is greatly appreciated. This can help us be better prepared, for your horse(s) needs or this can help us give you a recommendation best suited for your horse.
E.g. a California box stall may be more suitable than a standing stall
If you know your horse requires extra time for loading or is "a hard loader" we greatly appreciate knowing prior to booking to ensure we book your shipping on a day with an appropriate time frame
E.g. a fill rate may not be a suitable option